In our latest production release, we have given our Client Profile page a brand-new layout and we...
In our July 2023 release, we have made important enhancements to improve your overall experience. Firstly, we have added a session timeout warning with a countdown period, this feature will give you a heads up before your session expires, allowing you to extend it effortlessly. Additionally, we have introduced a new capability for providers to add or update their preferred support email.
Session timeout warningFollowing 60 minutes of inactivity, a session timeout warning will appear, accompanied by a 30 minute countdown timer. Should there be no activity during this countdown period, the user will be automatically logged out
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Updating company support emails
Admin users can now update their company support email address.
If you wish to direct support emails to more than one inbox within your organisation, we recommend setting up an internal email group.
Consumer support emails
Consumer emails autogenerated from the Full Health platform are sent from support@fullhealthmedical.com
If a consumer replies to an autogenerated email, the reply address will default to your company support email address.
